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Information Provided Pursuant to the Act on Specified Commercial Transactions
Business Operator: Netflix K.K.
Representative Director: Gregory Peters
Address: Shin-Aoyama Tokyu Building 10F, 3-11-13 Minami-Aoyama, Minato-ku, Tokyo 107-0062 Japan
Customer Service Tel:
0120-996-012
(Open hours 9:00 a.m. to 9:00 p.m.)
Monthly Price: Monthly prices are shown on the site and our app.
Please refer to this page for details on different plans.
Costs other than the Monthly Subscription Price to use the Service:
Internet connection fees and any other fees to use the internet. Data charges may apply if you are using the service on a mobile device.
Method of payment:
Payment is available through PayPal, credit cards, and operator/ISP billing. Available payment methods may vary depending on the device used to sign up.
Timing of Payment:
Netflix is a monthly service. Your first monthly fee will be charged on the date after your free trial ends, and thereafter, on the same date every month. You can view your next billing date any time in the Billing History section on your Account .
When the Service Starts for you:
Services are made available instantly, once registration is complete.
Cancellation:
Subscriptions can be cancelled by clicking the Cancel Membership link on your Account page. If you cancel with time left in your billing period, we'll let you stream until the account cancels automatically.
Other Conditions:
Please refer to our Terms of Use .